Contact
Contact & support
One email reaches the small volunteer team running ZAOstock. Real people read it and reply.
Bought a ticket?
For a question about your purchase, email info@thezao.com. Weather, refunds, filming, and entry conditions are all covered on our terms page - worth a look before you write in, since it answers most of what people ask.
Everything else
Playing, volunteering, sponsoring, press, or anything not covered above - same address, info@thezao.com. Tell us what you're asking about and we'll get it to the right person.
Day of
For the stream, the running order, and how to follow along on the day itself, see zaostock.com/live.